Ticket Report in Autotask

If you would like to generate a ticket report and export this, you can use the "Ticket Report" feature in Autotask.

You can choose from a list of standard "Sort by" options, set a date range, add a request type filter and tick which columns you'd like to include in your report. When you have made all your selections, click "Generate".

This will give you the results screen and from there you may print or export using the buttons at the top of the page.