Solutionists Help Centre is here to provide support, tips and troubleshooting
Getting Started
Content Considerations
Content Pages to Consider
Menu & Category Structure
Digital Website Style Guide
Access Your CMS
Accessing your MaxCommerce CMS
Managing Admin Access in MaxCommerce
Autotask
Your Company Dashboard
How to log into Autotask
Autotask Overview
Navigating the Client Portal
How to Log a Ticket
Managing Your Tickets
How to enable Client Portal pop-ups in your browser
Ticket Report in Autotask
Statuses of Tickets
Priorities of Tickets
Shop
Shop Categories & Products
Products
Managing the Front-end Stock Message
Content Management
Image Content
How to Add an Image Carousel in MaxCommerce
How to Change Product Images in the CMS 2026
Settings
Emails
Email Configuration
How to Edit Email Templates in MaxCommerce
Members
Membership Groups
Managing Sales Representatives
SEO
Overview of SEO
SEO for Images
SEO for Blogs
SEO for Pages
SEO for Shop Categories
SEO for Products
Google My Business Profile
Bulk SEO Management
New Website Builds
User Acceptance Testing (UAT)
UAT Overview
Placing Test Orders on UAT
Test Cases
Tips for Troubleshooting
UAT Feedback
Content Entry Checklist
Go Live Prep
301 URL Redirects
Announcing a New Website Launch
Projects & Support
Ongoing Support
Visitor Guide – Getting to Solutionists & Where to Park
The MaxCommerce Content Management System (CMS) provides the foundation for your website and gives you the control you need to manage your own website.
Find out how to log and manage Support & Project tickets in Autotask, our work management system.
Our online shop module is a powerful multi-category product management and display system, allowing you to store and display products in a variety of presentation formats.
Learn how to use your CMS editable content areas to manage your website content.
Learn about the general settings for your website.
The membership module allows you to create, modify and manage all of your customers in a single area.
Search Engine Optimisation (SEO) improves the volume or quality of traffic to your site by optimising your site content to increase its relevance to specific search engine keywords.
Here you'll find details on the process of New Website Builds.
All you need to know about New Website Builds, Ongoing Support and Projects.
Make a suggstion for our online guide
Log a ticket in your Autotask Client Portal