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Solutionists Help Centre is here to provide support, tips and troubleshooting

Getting Started

Content Considerations

Content Pages to Consider

Menu & Category Structure

Digital Website Style Guide

Access Your CMS

Accessing your MaxCommerce CMS

Managing Admin Access in MaxCommerce

Autotask

Your Company Dashboard

How to log into Autotask

Autotask Overview

Navigating the Client Portal

How to Log a Ticket

Managing Your Tickets

How to enable Client Portal pop-ups in your browser

Ticket Report in Autotask

Statuses of Tickets

Priorities of Tickets

Shop

Shop Categories & Products

Products

Managing the Front-end Stock Message

Content Management

Image Content

How to Add an Image Carousel in MaxCommerce

How to Change Product Images in the CMS 2026

Settings

Emails

Email Configuration

How to Edit Email Templates in MaxCommerce

Members

Membership Groups

Managing Sales Representatives

SEO

Overview of SEO

SEO for Images

SEO for Blogs

SEO for Pages

SEO for Shop Categories

SEO for Products

Google My Business Profile

Bulk SEO Management

New Website Builds

User Acceptance Testing (UAT)

UAT Overview

Placing Test Orders on UAT

Test Cases

Tips for Troubleshooting

UAT Feedback

Content Entry Checklist

Go Live Prep

301 URL Redirects

Announcing a New Website Launch

Projects & Support

Ongoing Support

Visitor Guide – Getting to Solutionists & Where to Park

Getting Started

The MaxCommerce Content Management System (CMS) provides the foundation for your website and gives you the control you need to manage your own website.

5 articles

Autotask

Find out how to log and manage Support & Project tickets in Autotask, our work management system.

10 articles

Shop

Our online shop module is a powerful multi-category product management and display system, allowing you to store and display products in a variety of presentation formats.

Content Management

Learn how to use your CMS editable content areas to manage your website content.

2 articles

Settings

Learn about the general settings for your website.

2 articles

Members

The membership module allows you to create, modify and manage all of your customers in a single area.

SEO

Search Engine Optimisation (SEO) improves the volume or quality of traffic to your site by optimising your site content to increase its relevance to specific search engine keywords.

8 articles

New Website Builds

Here you'll find details on the process of New Website Builds.

8 articles

Projects & Support

All you need to know about New Website Builds, Ongoing Support and Projects.

1 article

Top Articles

  • SEO for Images
  • How to Change Product Images in the CMS 2026
  • How to log into Autotask

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