UAT Feedback

Overview:

See below for further details on loading feedback.

Before logging any feedback have a look through our troubleshooting tips here


Feedback Information:

When logging a website items, it's important to include detailed and relevant information to help diagnose and resolve the problem efficiently.

Here are the key things to include:

  1. Issue Summary: A brief description of the problem, outlining what is not working as expected.
  2. Steps to Reproduce: Clear, step-by-step instructions on how to replicate the issue. Include details like specific pages visited, buttons clicked, or forms submitted.
  3. URL: specific URL of where you are on the site
  4. Expected vs. Actual Results: Describe what should happen (expected behavior) and what actually happens (observed behavior).
  5. Environment Details:
    • Browser: Name and version (e.g., Chrome 110, Firefox 90).
    • Device: Type (e.g., desktop, tablet, mobile) and model (if applicable).
    • Operating System: Name and version (e.g., Windows 10, iOS 14).
    • Screen Resolution: If the issue is related to display or layout.
  6. Error Messages: Include any error messages displayed on the screen or in the browser’s developer console.
  7. Screenshots/Videos: Visual evidence of the issue, such as screenshots or screen recordings, can help clarify the problem.
  8. Timestamp: When the issue was observed, including the date and time.
  9. Frequency: Note if the issue happens consistently or intermittently.
  10. Additional Context: Any other relevant information that might help in diagnosing the issue, such as related issues or previous fixes.

Including these details when logging a website item will provide the necessary context for developers or support teams to diagnose and fix the problem efficiently.


Log Feedback:

Once you have the above you will need to do XYZ